All our refurbished products are thoroughly tested and graded based on their cosmetic condition and functionality. Product listings provide detailed descriptions of their condition.

We offer a 30-day return policy for all our products. If you're not satisfied with your purchase, you can return it in its original condition for a full refund or exchange.

Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your order's progress on our website.

To initiate a warranty claim, please contact us at help@wantanewgadget.co.uk with your proof of purchase and a detailed description of the issue.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.